✦Currently in private beta.
Basics

AI Features

Beginner6 min read

QONE includes an AI assistant and a set of one-click AI suggestions sprinkled through the app — for writing project briefs, generating tasks, drafting invoice line items, polishing leave reasons, and more.

Key concepts

  • AI Assistant: A conversational chat interface (accessed from AI Assistant in the sidebar) where you can ask questions about your workspace, generate text, or ask for recommendations.
  • AI Suggestions: Inline "sparkle" buttons (✨) scattered through forms that generate or improve text for a single field without leaving the form.
  • Feature gate: AI is unlocked per plan. If your plan does not include AI, the AI Assistant sidebar link leads to a "Restricted" page.
  • Rate limits: AI endpoints are rate-limited per user per hour to prevent runaway cost. Hitting the limit shows a "Please try again later" message.
How to

Step-by-step

Open the Assistant

  1. Click AI Assistant in the sidebar. The conversation list lives in the left navigation rail's AI panel.

  2. The page itself is a full-width chat area — pick a conversation from the rail's AI panel, or start a fresh one.

  3. Click New Conversation, type a prompt at the bottom, and press Enter.

  4. Previous conversations are saved automatically — click any of them in the AI panel to resume.

Rate Limits and Quotas

  • Suggestion endpoints have a per-user hourly limit (configurable per deployment).
  • Chat has a separate, higher hourly limit because conversations use more messages.
  • If you hit a limit, you see a "Please try again later" message. The counter resets once the window passes.
  • Rate limits exist to keep AI cost predictable. Your admin can see usage in the workspace settings.

Access Control

AI is checked at four levels before any request is processed:

  1. Global availability — AI is enabled on the QONE deployment.
  2. Tenant status — your workspace exists and its subscription is Active (not in a failed trial or canceled state).
  3. Workspace opt-out — the workspace owner has not turned AI off for the whole tenant. Owners can disable AI for everyone under Settings → AI (useful for strict data-residency policies or while a security review is pending), even when the plan grants it.
  4. Plan feature — your plan includes the requested AI capability (AI_CHAT for the assistant, plus suggestion features for inline prompts).

If any check fails, the sidebar link and sparkle buttons gracefully disable or redirect to the plans page.

Tips & best practices

  • Treat AI output as a first draft, not a final answer. Review before accepting, especially for client-facing content (invoices, emails, announcements).
  • Be specific in your prompts. "Write 6 tasks for a landing page rebuild with SEO focus" beats "give me tasks" every time.
  • Use the AI Assistant for exploratory thinking ("what should I focus on this week?") and inline sparkles for filling known fields ("rewrite this description").
  • If a suggestion is wrong, dismiss it and try again with a refined prompt — AI improves dramatically with more context.
  • AI responses are scoped by your permissions. If the assistant says "I don't have access to that," it's because your role does not allow viewing that data, not because the data is missing.

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