Currently in private beta.
Basics

Notifications

Beginner5 min read

Stay on top of tasks, approvals, and company events with a real-time notification feed, cross-channel delivery (In-App, Email, Slack, Webhook), quiet hours, and a configurable digest.

Key concepts

  • Notification: A single event-driven alert (e.g., "You were assigned to Task X", "Your leave was approved").
  • Channel: A delivery method — In-App, Email, Slack, or Webhook.
  • Event Type: The category of the triggering action (task assigned, comment mentioned, leave approved, invoice paid, etc.).
  • Preferences: Per-user settings that control which events deliver on which channel.
  • Quiet Hours: A daily window during which notifications are created but not pushed out — they are queued and delivered after the window ends.
  • Digest: An aggregated summary email or Slack message sent on a schedule (daily or weekly) instead of per-event notifications. Configured per channel, inside the Email or Slack channel detail view.

How to

Step-by-step

Notification Bell

  1. The bell icon in the app header shows your unread count.

  2. Click it to preview the latest notifications.

  3. Click any notification to jump to the related page (task, invoice, leave request, etc.).

Notifications Page

  1. Click View all in the bell dropdown, or navigate to Notifications in the sidebar.

  2. Notifications are grouped by time: Today, Yesterday, This Week, This Month, Earlier.

  3. Use the All / Unread filter tabs at the top.

  4. Each entry shows:

    • A type icon
    • The title and short description
    • Actor pill (who triggered it), task/project pills when relevant
    • Timestamp
  5. Click a row to navigate to the related object. It is marked as read automatically.

  6. Hover any row to see the Mark as read action.

  7. Click Mark all as read in the header to clear everything unread.

    The page auto-updates in real time as new events arrive.


Per-Event Preferences

  1. Click a channel to enter its detail view.

  2. Events are grouped by domain:

    • Tasks — assigned, updated, mentioned, created, checklist toggled, tags
    • Comments — added, mentioned
    • Projects — updated, member added
    • Planner — allocated, updated
    • Leave — request created, approved, rejected
    • Expenses — submitted, approved, rejected
    • Invoices — created, paid, reminder
    • HR — payslip available, attendance anomaly
    • Announcements — new announcement
  3. Toggle each event on or off for the selected channel.

  4. Use the preset buttons at the top to apply bulk choices:

    • Essential — only the highest-priority events (assignments, approvals, mentions)
    • Standard — balanced default
    • Everything — every event on this channel

Quiet Hours

  1. On the Preferences page, open Quiet Hours.

  2. Toggle Enabled on.

  3. Set Start time and End time (24-hour format).

  4. During this window, notifications are created in-app as usual, but email/Slack push is held until quiet hours end.

Digest (Email & Slack)

  1. Click into the Email or Slack channel, then scroll to Activity Digest.

  2. Toggle Enabled.

  3. Pick a Frequency: Daily or Weekly.

  4. Pick a Delivery time — choose the hour, and minutes from 00 / 15 / 30 / 45.

  5. For Weekly, pick a Day of week.

  6. A single digest message consolidates everything from the selected period.

Tips & best practices

  • Start with the Essential preset on every channel, then add categories you care about. It is easier than starting from "Everything" and turning things off.
  • If you are drowning in emails, move high-volume channels (comments, planner updates) to In-App only and keep Email for approvals, invoices, and leave.
  • Use Digest for low-priority events instead of turning them off entirely — you stay informed without getting interrupted.
  • Set Quiet Hours to your sleep hours so late-night Slack pings don't wake you up.
  • Mentions (@you in comments or tasks) always fire even if you have the broader category muted, so teammates can still reach you directly.

Was this article helpful?

Your feedback helps us improve these guides.